Privacy Policy

Last Updated: March 9, 2026

Welcome to Wreath By Steph. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from Wreath By Steph, we may collect the following types of information:

Personal Information

This may include:

Full Name
Email Address
Phone Number
Billing Address
Delivery Address
Payment Information

Order Information

When purchasing funeral wreaths or floral arrangements, we may also collect:

Ribbon message text
Card message content
Sender name
Delivery instructions
Funeral location details
Delivery date and time

This information is necessary to fulfill your order accurately and respectfully.

Automatically Collected Information

We may automatically collect certain information when you browse our website, including:

IP address
Browser type
Device information
Pages visited
Cookies and usage data

This helps us improve our website and customer experience.

2. How We Use Your Information

We use the collected information to:

Process and fulfill orders
Deliver funeral wreaths to the correct location
Communicate order updates
Provide customer support
Improve our website and services
Prevent fraud or unauthorized transactions

We only collect information necessary to provide our services.

3. Payment Information

Payments made through our website are processed through secure third-party payment providers. We do not store or have access to your full credit card or payment details.

All payment transactions are encrypted and handled securely.

4. Cookies

Our website may use cookies to:

Improve website functionality
Remember your preferences
Analyze website traffic

You can choose to disable cookies in your browser settings if you prefer.

5. Sharing of Information

Wreath By Steph does not sell, rent, or trade your personal information.

We may share necessary information with trusted third parties only for:

Payment processing
Delivery services
Website hosting and maintenance

These partners are required to keep your information secure and confidential.

6. Data Security

We take reasonable precautions to protect your personal information. This includes:

Secure website hosting
SSL encryption
Restricted access to sensitive data

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain order information only as long as necessary to:

Complete transactions
Maintain records for business and legal purposes
Provide customer support

8. Your Rights

You have the right to:

Request access to your personal data
Request correction of incorrect information
Request deletion of your personal information where applicable

To make such requests, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We recommend reviewing their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with the revised date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Wreath By Steph
Email: [email protected]
Phone: [Your Contact Number]